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Store Policies

Shipping

Alaska, Hawaii, and US territories please contact us directly for a quote.

Orders received before 3pm CST on normal business days (Monday through Friday) will process the same day. In the event an order cannot ship in a timely manner, we will notify you immediately with an estimated shipping date.

Holds
In the event there is an item you wish for us to hold, we will require a 25% non-refundable deposit and 30 days for the balance to be paid in full.
Under no circumstances will the item(s) be released until the balance is paid off.

Payment
We accept cash, all major Credit Cards, Affirm, and certified funds subject to verification. We do not take personal checks.

Returns/Exchanges
Customers who have made online purchases have 48 hour window to initiate return from the date of delivery to return eligible merchandise. To qualify for a refund, all returned items must be in the original condition, complete, unregistered, with original packaging and all accessories and documentation. Returned items are to be shipped and fully insured and show no additional signs of wear, use, or damage. Purchasers must provide proof of receipt in order to return eligible merchandise. 

Opened string packages, pickups, electronics, closeout and clearance items are not eligible for this policy.

Once we have received the returned merchandise, we will inspect it and notify you of receipt. We will immediately notify you on the status of your refund after inspecting the item.

The time in which you will receive the credit to your method of payment will depend on financial institution's policies.

All returned items are subject to a 15% restocking fee. Items that have been shipped free freight will have the cost of freight deducted from the original amount.

Special Orders and Drop Shipped Items
Payment is required in full at the time of ordering and non-refundable or returnable.

Sales Tax
Texas residents are required to pay 8.25% sales tax on all items.
No sales tax for items shipped out of state.

 

This policy was updated 7/24/2023

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